Smokin' Hot

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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  We offer only the finest woodburning supplies.  Everything you buy is backed by our 30 day "No Hassle" guarantee.  If you are not completely satisfied with your purchase, we'll gladly exchange it or give you credit within 30 days of purchase.  Defects in woodburning units or tips and handpieces covered beyond our 30 day return policy will be handled by the respective manufacturer.  Please fill in all warranty information on your burners and return to the manufacturers as soon as you receive your product.